COVID Policies & Guidelines

Title VI

The Bay County Public Transit System operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any Person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with the Bay County Public Transit System. For more information on the Bay County Public Transit System’s civil rights program, and the procedures to file a complaint, contact (850) 785‐0808 if riding Bay Area Transportation or (850) 769‐0557 if riding Bay Town Trolley. You can also visit the Bay County Public Transit System’s Operations and Maintenance Facility at 919 Massalina Drive Panama City, Florida 32401.

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East building, 5th Floor‐TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.

If information is needed in another language, contact Bay Area Transportation (850) 785‐0808 or Bay Town Trolley (850) 769‐0557.

Title VI Complaint Procedures

English | Español

Title VI Complaint of Discrimination Form

English | Spanish

Service Hours
Bay Town Trolley
Monday-Saturday, 6:00 a.m. - 8:00 p.m.
No Service on Sundays
Bay Area Transportation
Monday-Saturday, 6:00 a.m. - 6:00 p.m.
No Service on Sundays
Office Hours
Monday-Friday, 8:00 a.m. - 5:00 p.m.

© 2014 Bay Town Trolley
919 Massalina Drive,
Panama City, FL 32401

Telephone: 850-769-0557