Title VI

Bay Town Trolley operates its programs and services without regard to race, color, and national origin in accordance with Title VI of the Civil Rights Act. Any Person who believes he or she has been aggrieved by any unlawful discriminatory practice under Title VI may file a complaint with Bay Town Trolley. For more information on Bay Town Trolley’s civil rights program, and the procedures to file a complaint, contact (850) 769-0557 or visit our administrative office at 919 Massalina Drive Panama City, Florida 32401.

A complainant may file a complaint directly with the Federal Transit Administration by filing a complaint with the Office of Civil Rights, Attention: Title VI Program Coordinator, East building, 5th Floor-TCR, 1200 New Jersey Ave., SE, Washington, DC 20590.
If information is needed in another language, contact (850) 769-0557.

Title VI Complaint Procedures

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Title VI Complaint of Discrimination Form

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Service Hours
Bay Town Trolley
Monday-Saturday, 6:00 a.m. - 8:00 p.m.
No Service on Sundays
Bay Area Transportation
Monday-Saturday, 6:00 a.m. - 6:00 p.m.
No Service on Sundays
Office Hours
Monday-Friday, 8:00 a.m. - 5:00 p.m.

© 2014 Bay Town Trolley
919 Massalina Drive,
Panama City, FL 32401

Telephone: 850-769-0557
Email: info@baytowntrolley.org